Tom Glocer enforces Thomson Reuters ethics code

All staff are required to electronically acknowledge that they have read the code and must do so by the end of January at the latest. Improper activities can be reported on a business compliance and ethics hotline.

Nothing is more important to the business than customers’ trust, Glocer said in a memo circulated last week to all staff under the heading “Integrity matters”.

“We’ve earned our reputation over many decades. It could be destroyed in a single day, by one thoughtless action. That’s why you need to carefully review our Code of Business Conduct and Ethics … even if you've read it before. It’s there so we all understand the conduct that is expected of us, and it tells you whom to consult for guidance on complex issues. It’s vitally important to me – and I’m sure it is to you as well – to be part of a company with such a long-established reputation for integrity.

“Integrity matters. Judge every action not only by whether it’s legal or permitted by the Code but whether it’s right.

“If you see any of our colleagues breaking or even bending our guidelines, report that immediately to your manager, the Human Resources department or the attorney who supports your business. Failing that, the Hotline is available to you in many languages, 24 hours a day, 365 days a year. It is every employee’s right and responsibility to use one of these avenues to report improper activities.”

Glocer added: “No business deal or strategic objective is worth sacrificing the reputation that we worked so hard to build and of which we are all so justifiably proud.” ■