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Pension communications could be better - survey

Members of Reuters' two UK pension funds are broadly satisfied with the handling of communications by the trustees and administrators but feel they can be improved, according to a survey carried out by the Pension Review Group.

The group was formed in 2004 by retired Reuters staff concerned about the performance of the Reuters Pension Fund and Supplementary Pension Scheme and how this affects the future of their pensions.

It said: “PRG recognises that Trustees and Administrators have improved communications to Fund members in recent years, but on the basis of discussions within the PRG and comments we have received from members, we arrived at the view that the time was right to put forward some ideas for enhancements.”

Some 251 pension fund members took part in the online survey. The largest response was from current pensioners, with those retired more than 10 years making up the biggest group – more than one third of those who participated.

The survey was conducted in June. In September, PRG chairman Angela Dean presented the survey results to the RPF communications sub-committee which is considering them. 

The group’s report on the survey results, published today, can be read here. ■